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2021 Annual Report2021 AGM Notice

POSITIVE CUSTOMER FEEDBACK FORM

RECOGNISE A TEAM MEMBER TODAY!

Would you like to recognise one of our team members for great service? As part of our Ovation Program, we want to hear from you, the customer, about a team member who is a STAR! We want to know that our service standards are meeting and exceeding our customers’ expectations.

Your feedback will also help to serve you better and enable us to maintain and improve our service standards.

QUESTION -
HOW WOULD YOU RATE THE FOLLOWING:
1. Customer Service
2. Attitude and Professionalism
3. Personal Presentation
4. Knowledge of Products,
eg: food, events, specials

PLEASE RATE THE EXTENT TO WHICH YOU AGREE WITH THE FOLLOWING STATEMENT:

On a scale of 10-0, (select one rating) – 10 being the highest rating and 0 being the lowest rating.

WOULD YOU RECOMMEND
CLUB MARCONI TO FRIENDS AND FAMILY?